Privacy Policy

1. Agreement to Terms

By accessing and using ReviewBoost AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by ReviewBoost, with its principal office at 30W 47th St 405  New York, NY 10036.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

ReviewBoost AI is a comprehensive business reputation management and customer communication platform that provides:

• Automated review collection via SMS and email
• Unified All-in-One Inbox for customer messages across multiple platforms
• AI-powered review replies and customer support chat
• Social media post scheduling and generation
• NFC-powered physical products for in-store review collection
• Integration with various CRM, POS, and accounting systems

3. Account Registration and Security

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

4. Subscription and Payment

ReviewBoost AI operates on a subscription basis at $49 USD/month following a 30-day freetrial.

• Subscriptions renew automatically unless cancelled
• Pricing is subject to change with 30 days notice to existing subscribers
• Payment is required in advance for subscription periods
• All fees are non-refundable except as stated in our Refund Policy and 30-Day MoneyBack Guarantee
• You authorize us to charge your payment method for subscription fees

5. Cancellation and Termination

You may cancel your subscription at any time:

• Cancellation takes effect at the end of your current billing period
• You retain access to the Service until the end of your paid period
• No refunds are provided for partial months outside the initial guarantee period
• We reserve the right to suspend or terminate accounts that violate these Terms

6. Content and Intellectual Property

Your Content

You retain ownership of content you provide to the Service, including:

• Your business information, knowledge base, and preferences
• Your customer data, reviews, and messages
• Any materials you upload to the Service

By using the Service, you grant us a license to use your content solely to provide the Service.

Generated Content

Content generated by ReviewBoost AI (such as review replies or social posts) becomes your property. You have full rights to:

• Use, modify, and publish AI-generated content
• Claim ownership of generated responses and posts
• Use the content for commercial purposes

However, you are responsible for reviewing and ensuring all generated content meets your standards and complies with applicable laws before publication.

Our Intellectual Property

The ReviewBoost platform, including all software, algorithms, design, and features, is owned by ReviewBoost and protected by copyright, trademark, and other intellectual property laws.

7. Acceptable Use Policy

You agree not to use the Service to:

• Generate illegal, harmful, threatening, abusive, or defamatory content
• Violate intellectual property rights of others
• Generate spam, misleading, or deceptive content
• Attempt to reverse engineer or access the Service improperly
• Overload or interfere with the Service infrastructure
• Resell or redistribute the Service without authorization
• Generate content that violates applicable laws or regulations

8. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee:

• Uninterrupted or error-free service
• That defects will be corrected immediately
• That the Service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with reasonable notice.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• That the Service will guarantee specific Google rankings or review volumes
• That AI-generated content will be error-free or meet your expectations
• That results will be achieved within any specific timeframe

While we provide tools to optimize your reputation, we cannot guarantee specific search rankings or customer actions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVIEWBOOST SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Any damages resulting from use or inability to use the Service
• Content generated by the AI that causes harm or legal issues

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless ReviewBoost, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Content you generate and publish using the Service

12. Data Protection and Privacy

Your use of the Service is also governed by our Privacy Policy. We process your personaldata in accordance with applicable data protection laws.

13. Third-Party Integrations

The Service integrates with third-party platforms (Google, Facebook, Instagram, Shopify, etc.). You are responsible for:

• Complying with third-party terms of service
• Maintaining valid credentials and access
• Any issues arising from third-party platform changes

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of New York, USA. Any disputes shall be resolved through:

• First, good faith negotiations between parties
• If unresolved, through the appropriate courts in New York

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms with a new "Last Updated" date
• Sending notice to your registered email address

Your continued use of the Service after changes constitutes acceptance of the updatedTerms.

16. Contact Information

For questions about these Terms, please contact us:

ReviewBoost
30W 47th St 405
New York, NY 10036
United States
Email: info@review-boost.ai
Phone: (+61) 1800 583 724

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

hese Terms, together with our Privacy Policy, Refund Policy, and Money-Back Guarantee, constitute the entire agreement between you and ReviewBoost regarding the Service